Our fully-automated platform helps services maximise availability
increase productivity and explore new opportunity.
Give your customers exactly what they want, whenever they need it.
Preditive Ticket
Automtely Preditive the root causes & bottlenecks to fix the problem before even customer knows
Dispatch
No more waiting for approvels
Auto field-Agent dispatch management with real-time location tracking
Asset Management
Secure your ground level asset and track them in real time.
An effective infrastructure to reinforce and grow your business.
Our world-class, location-based fully-automated platform provides a real-time aspect of business operational performance, so you can anticipate problems, resolve them automatically and make smarter & more effective business decisions by reduce operation cost and creating seamless service experience to your customer.
We use neural network to automate of creating new schedules, dispatch field agent, monitor and record transactions, managing your asset and process customer payments – all on one simple, unified platform to power your business, so you and your team can focuing on scaling the business.
The Old Way
-
1
Lengthy call waits and phone numbers putting a very real barrier between you and your customers.
-
2
Customers forced to fit around your availability - not when it’s most convenient for them.
-
3
Frequently missed opportunities for appointments resulting in suboptimal schedules often left half empty.
The OneFix Way
-
1
Reduce call centre costs by offering in-app messaging & real-time status update for more transparency for your customers.
-
2
Give customers control - let them choose the times they want and automatecly schedule the resources to attend.
-
3
Pro-active schedule management - adapt to the needs of your market and maximise the opportunity for revenue.
Is 1Fix for me?
Right now we are only offering for ISP/MSO/LCO with End-to-end solutions-
Auto Schedule Maintenance Mangement -
Asset management -
Payment and package managment -
Self-care for customer
-
Chatbot for customer-facing -
Field Agent mobiel app -
GIS planning -
Works with your CRM
-
Sync in realtime -
Netowk Mangement -
Auto Analytics -
Track Inventory in Real Time